Between you and me stands honesty, trust and good faith.
Order Cancellations
If you wish to cancel your order, you may cancel it before it is dispatched. If the order is on it's way to you, then please follow the Refunds & Exchange process. When cancelling your order, please quote your order number. If you have not received your order number, please provide me with your name, phone number and your order details.
Refunds
I hope that you will enjoy the products as much as I do with all of Cath Kidston's products. But in any case, if you are not happy with your product(s), you can return the product(s) to me for a full refund.
When you return the product, make sure it is on registered post to avoid the parcel being lost-in-transit. It will be your responsibility to ensure that the product you wish to get a refund is safely delivered to me. The arrangement for the delivery cost to be returned to me will be paid by you. When I have received it, I will immediately make a full refund to you and I will hope that you will one day find the perfect Cath Kidston product for yourself.
All refunds will be done based on the selected payment method you have initially chosen.
Exchanges
For all of the products that I am delivering to you, I will do my best to ensure that there are no defects. But should you find any defects on your products, I am more than happy to do a 1-to-1 exchange. Please take a picture of your defect and send me an email or Whatsapp/iMessage/Viber me the image of the defect and I will arrange for the 1-to-1 exchange.
For all Refunds & Exchanges, please write in to enquire:
Email: cathmykidston@gmail.com
Whatsapp/iMessage/Viber: +60 12 370 4591
Terms & Conditions:
1) All Exchanges & Refunds must be done within 14 days from the day you received your purchases.
2) All delivery costs to return the product to me will be borne by you.
3) All the products for Exchanges & Refunds must come back in its original packaging with the label tags.
4) If you have removed the label tags, there will be a charge of MYR 10/item.
Order Cancellations
If you wish to cancel your order, you may cancel it before it is dispatched. If the order is on it's way to you, then please follow the Refunds & Exchange process. When cancelling your order, please quote your order number. If you have not received your order number, please provide me with your name, phone number and your order details.
Refunds
I hope that you will enjoy the products as much as I do with all of Cath Kidston's products. But in any case, if you are not happy with your product(s), you can return the product(s) to me for a full refund.
When you return the product, make sure it is on registered post to avoid the parcel being lost-in-transit. It will be your responsibility to ensure that the product you wish to get a refund is safely delivered to me. The arrangement for the delivery cost to be returned to me will be paid by you. When I have received it, I will immediately make a full refund to you and I will hope that you will one day find the perfect Cath Kidston product for yourself.
All refunds will be done based on the selected payment method you have initially chosen.
Exchanges
For all of the products that I am delivering to you, I will do my best to ensure that there are no defects. But should you find any defects on your products, I am more than happy to do a 1-to-1 exchange. Please take a picture of your defect and send me an email or Whatsapp/iMessage/Viber me the image of the defect and I will arrange for the 1-to-1 exchange.
For all Refunds & Exchanges, please write in to enquire:
Email: cathmykidston@gmail.com
Whatsapp/iMessage/Viber: +60 12 370 4591
Terms & Conditions:
1) All Exchanges & Refunds must be done within 14 days from the day you received your purchases.
2) All delivery costs to return the product to me will be borne by you.
3) All the products for Exchanges & Refunds must come back in its original packaging with the label tags.
4) If you have removed the label tags, there will be a charge of MYR 10/item.
No comments:
Post a Comment
Please drop a thank-you note or write a review to spread the news! ^_^